FOUNDRY 45s – S02E04 – Jon Bowers

 

UPS

Hi, welcome to Foundry 45s, where we give you 45 seconds of insights from training leaders around the world. Today we have Jon Bowers from UPS. Jon, is traditional L&D dead? And if not, should it be?

It’s a great question and I would definitely have to say no. And this is coming from someone who deals primarily with learning and technology. I think L&D in all forms right now is more relevant and important to the success of business than it has been really ever before. And when I speak about now I’m not just talking about now in terms of the pandemic. I’m talking about now and kind of a broader scale, where we really have three major trends that are affecting how L&D can be extremely important to an organization. The first one is transformation. If you think about any major organization right now they’re going through, have just come out of, or about to go into some form of transformation. And for me, L&D really is change management. That’s how you’re able to communicate to people the changes of your transformation. The second is just an evolving workforce. People are looking at work completely differently now than they ever have before. So really, to attract talented people who are hungry to learn, create, and push the status quo, our learning has got to encourage a growth mindset. So whatever medium we’re able to get that to, or modality, it’s really important that we use that.